Hollywood Education Institute

Complaint/Grievance Policy

In the event that a student has a complaint, grievance or dispute with the institution’s procedures or decisions, the student has the right to seek a satisfactory resolution through the following process. The first step is to discuss the matter directly with the instructor or staff members. The instructor or the staff member will attempt to settle the matter in good faith. If the matter cannot be settled at this level, the second step is for the student to file a written complaint with student services: 3470 Wilshire Blvd., Suite 350, Los Angeles, CA, 90010 or at info@hollywoodinstitute.net.

The complaint should include a description of the specific allegations and the desired remedy, accompanied by any necessary documentation. The student services can, if necessary, submit the complaint to the School President for final resolution. Hollywood Education Institute shall take each/every concern into consideration and respond in a timely manner.

A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 toll free or by completing a complaint form, which can be obtained on the bureau’s internet web site
www.bppe.ca.gov

Bureau for Private Postsecondary Education (BPPE)

1747 North Market Blvd., Suite 225, Sacramento, CA 95834

  • Phone: (916) 574-8900
  • Toll Free: (888) 370-7589
  • Main Fax: (916) 263-1897
  • Web site: www.bppe.ca.gov

Complaints and grievances may also be directly made to the following regulatory body:

Accrediting Council for Continuing Education and Training (ACCET)

1722 N St NW Washington DC, 20036

  • Phone: (202) 955-1113
  • Fax: (202) 955-1118
  • complaints@accet.org