Hollywood Education Institute

Cancellation, Withdrawal & Refund Policy and Procedure

Cancellation

You have the right to cancel this enrollment agreement and obtain a 100 percent refund of the amount paid for the institutional charges, less a maximum of $200 non-refundable charges if such charges are clearly itemized in the enrollment agreement as being non-refundable, if notice of cancellation is made through attendance at the first-class session, or the seventh-class day after enrollment date, whichever is later. Cancellation occurs when the student gives a written Notice of Cancellation to the Administrative Manager. The student can mail, hand deliver, email, or fax the cancellation; the cancellation notice cannot be accepted verbally (i.e. via telephone). Date of determination is defined as the date the written notification is postmarked or the date the letter is delivered to the institution in person. Cancellation notices are to be addressed to: Hollywood Education Institute, 3470 Wilshire Blvd., Suite 350, Los Angeles, CA 90010.

Withdrawal

You may withdraw from the institution at any time after the cancellation period and receive a pro rata refund if you have completed 60 percent or less, up to and including your last date of recorded attendance, of the scheduled days in the current payment period of your program. The institution will refund all monies paid, less a maximum of $200 non-refundable charges if such charges are clearly itemized in the enrollment agreement as being non-refundable. If you have completed more than 60% of the period of attendance for which you were charged, the tuition is considered earned and you will not receive any refund. 

 

For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

 

  1. The student provides Hollywood Education Institute with a written notice of withdrawal (not required to process or receive refund); 
  2. The student does not provide Hollywood Education Institute with notice of withdrawal (written or verbal) and is absent for a maximum of 30 consecutive calendar days (excluding any scheduled breaks). In such a case, Hollywood Education Institute will administratively withdraw the student automatically after the 30 consecutive calendar days have passed; 
  3. Hollywood Education Institute is provided a transfer form from another institution; 
  4. The institution terminates the student’s enrollment for failure to maintain satisfactory academic progress, comply with the attendance policy, abide by the rules and regulations of the institution and/or meet financial obligations to the institution (including the requirement to pay all tuition and all other charges owed for the program of study within thirty (30) days of the due date) or 
  5. The student fails to return from a leave of absence.

For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. A pro rata refund will be the total amount owed by the student for the portion of the educational program provided subtracted from the amount paid by the student, calculated as follows: The amount owed equals the daily charge for the program (total institutional charge, minus non-refundable fees, divided by the number of days in the program), multiplied by the number of days the student was scheduled to attend, prior to withdrawal. For programs beyond the current “payment period”, if the student withdraws prior to the next payment period, all charges collected for the next period will be refunded.

Refund

Hollywood Education Institute refunds shall be returned monetarily and not as credits for future courses of study. If notice of cancellation is made through attendance at the first class session, or the seventh class day after enrollment, whichever is later. Hollywood Education Institute shall refund 100 percent of the amount paid for the institutional charges, less a maximum of $200 non-refundable charges if such charges are clearly itemized in the enrollment agreement as being non-refundable. If cancellations are due to the following: (a) rejection of an applicant by the institution, (b) program cancellation by the institution and (c) visa denials.

 

  1. Rejection of Applicant: If an applicant is rejected for enrollment by Hollywood Education Institute.
  2. Program Cancellation: If Hollywood Education Institute cancels a program subsequent to a student’s enrollment, Hollywood Education Institute will refund all monies paid by the student.
  3. Visa denials: If a prospective student has his/her visa application rejected, a full refund of all monies paid will be made to the applicant, less a maximum of $200 non-refundable charges if such charges are clearly itemized  in the enrollment agreement as non-refundable.

 

Hollywood Education Institute shall return any/all unearned institutional charges if the student cancels an enrollment agreement or withdraws during a period of attendance (11 weeks quarter). The refund policy for students who have completed 60 percent or less of the period of attendance shall be a pro-rata refund. Students who have completed more than 60 percent of the period of attendance will not receive a refund or credit of any kind. Hollywood Education Institute shall pay or credit refunds within 30 calendar days of a student’s cancellation or determination of withdrawal.

 

As stated in section 71750(c)(1) of the California Education Code a pro rata refund pursuant of section 94920(d) of the California Education Code shall be no less than the total amount owed by the student for the portion of the educational program provided subtracted from the amount paid by the student, calculated as follows: the amount owed equals the daily charge for the program (total institutional charge, divided by the number of days or hours in the program), multiplied by the number of days student attended, or was scheduled to attend, prior to withdrawal.

Sample Refund Calculation: If a student withdraws from the Standard ESL Program after completed 1st week, the student will receive a refund of $1400.00.

  • Refund Percentage: 100%
  • Tuition & Fees: $1,400
  • Refund: $1,400 x 100% = $1400.00