Hollywood Education Institute

Cancellation, Withdrawal & Refund Policy and Procedure

Cancellation

You have the right to cancel the enrollment agreement and obtain a 100 percent refund of the amount paid for the institutional charges, if notice of cancellation is made through attendance at the first-class session, or the seventh calendar day after enrollment date, whichever is later. Cancellation occurs when the student gives a written Notice of Cancellation to the Administrative Manager. The student can mail, hand deliver, email, or fax the cancellation; the cancellation notice cannot be accepted verbally (i.e. via telephone). Date of determination is defined as the date the written notification is postmarked or the date the letter is delivered to the institution in person. Cancellation notices are to be addressed to: Hollywood Education Institute, 3470 Wilshire Blvd., Suite 350, Los Angeles, CA 90010.

Withdrawal

You may withdraw from the institution at any time. For the purpose of determining a refund under this section, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. The student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

  1. The student provides Hollywood Education Institute with a written notice of withdrawal;

  2. The student does not provide Hollywood Education Institute with notice of withdrawal (written or verbal) and is absent for a maximum of thirty (30) consecutive calendar days (excluding any scheduled breaks). In such a case, Hollywood Education Institute will administratively withdraw the student automatically after the thirty (30) consecutive calendar days have passed;

  3. Hollywood Education Institute is provided a transfer form from another institution;

  4. The institution terminates the student’s enrollment for failure to maintain satisfactory

    academic progress, comply with the attendance policy, abide by the rules and regulations of the institution and/or meet financial obligations to the institution (including the requirement to pay all tuition and all other charges owed for the program of study within thirty (30) days of the due date) or;

  5. The student fails to return from a leave of absence.

Refund

The students have the right to cancel the enrollment agreement and obtain a 100 percent refund of the amount paid for the institutional charges, if notice of cancellation is made through attendance at the first-class session, or the seventh calendar day after enrollment date, whichever is later.

After the end of the cancellation period, The students have the right to receive a pro rata refund if the students cancel enrollment agreement or withdraws during a period of attendance (11 weeks quarter), minus an application fee ($75) and registration fee ($100). If a student completes thirty-three (33) days from a total of fifty-five (55) days in a quarter (60 percent) or less of the period of attendance, a pro-rata refund will be issued, calculated as the amount owed

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(daily charge for the program multiplied by the number of days attended or scheduled to attend prior to withdrawal) subtracted from the amount paid by the student. However, if a student completes more than thirty-three (33) days from a total of fifty-five (55) days in a quarter (60 percent) of the period of attendance, they will not receive a refund. Hollywood Education Institute processes refunds within thirty (30) calendar days of the documented date of determination or cancellation from withdrawal form. In the case that a student enrolls for more than one quarter but subsequently does not study during a particular quarter, they will receive a full refund of the tuition fees for that quarter.

As stated in section 71750(c)(1) of the California Education Code a pro rata refund pursuant of section 94920(d) of the California Education Code shall be no less than the total amount owed by the student for the portion of the educational program provided subtracted from the amount paid by the student, calculated as follows: the amount owed equals the daily charge for the program (total institutional charge, divided by the number of days or hours in the program), multiplied by the number of days student attended, or was scheduled to attend, prior to withdrawal.

The student’s enrollment may be terminated at the request of the President, if the student’s academic progress, behavior, absences, tardiness or dress does not conform to the requirements, rules and regulations of the institution, the extent of the student’s tuition obligation will be in accordance with the institution’s refund policy.

Sample Refund Calculation:If a student withdraws from the Standard ESL Program after completing twenty (20) days, the student will receive a pro-rata refund.

Refund Percentage: 72.72%

Tuition & Fees: $1,400

Refund: ($1,400/55) x (55-20)  = $890.91